ATTENTION: PLEASE READ BEFORE ORDERING
FedEx is currently experiencing delays all over the country, . Here’s what you need to know:
-We are unable to guarantee delivery dates at this time. The best we can offer is a “scheduled delivery date.”
-If your order is needed by a certain date and does not arrive in time due to FedEx delays, your wine may be returned for a refund, however the original shipping charge plus a return shipping charge must be retained.
-Whenever possible, we recommend having your package held at a local FedEx Print & Ship Center or Walgreens for pickup. This can be arranged by calling FedEx once you receive your tracking number and your package is in transit.
Processing Delays and Out-of-Stock Items
-Orders can take 5 - 7 business days to process. Due to reduced staff and high order volume, processing times will increase as we get closer to the holiday season.
-Our wines are delivered to us by several local distributors who are also experiencing staffing issues. This can lead to further processing delays and miscommunications regarding inventory. Many items that have been readily available to us in the past may now be unexpectedly out of stock. We will always email you if an item you have ordered is out of stock.
Please feel free to email us with any questions or concerns at firstname.lastname@example.org